Contact Us

Need some assistance - drop us a message.

If it is a problem with an order or delivery times please check the delivery page and always quote your order number so we can find you easy.

Delivery - Whilst most items are delivered in 14-18 days some items can take up to 28 days please allow this time before emailing.

TRACKING - Did you know you can open your order confirmation email and click VIEW ORDER - on that page you will see your tracking number. Simply click the tracking number for the progress of your delivery. If you can not find your order email check your spam folder.

Info on Delivery: https://diamonchic.com/pages/delivery

Returns and address for returns: https://diamonchic.com/pages/refund-and-returns-policy

Terms: https://diamonchic.com/pages/terms-and-conditions

Some answers to common questions

1. Where is my order - When will my order be delivered

2. I only received part of my order

3. Tracking has not updated for days - Tracking explained

4. I have a problem with the items I received

5. I have an issue not related to any of the above.